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Home > Tracks
Track 17: Online Communities and Digital Collaborations

  • Track Chairs
    Virpi Tuunainen
    Aalto University
    Molly Wasko
    University of Alabama at Birmingham
  • Track Description

    The ICT revolution has led to the proliferation of online communities and digital collaborations both within and across organizations. Outside the organizational context, online communities have been established for diverse purposes including co-creation, mentoring, networking, friendship, entertainment, and learning among others. Digital collaborations can be highly heterogeneous in their structural configurations and span temporal and spatial boundaries. The technologies to digital collaborations are also diverse, ranging from standard desktop PCs, mobile and ubiquitous technologies, to applications for video conferencing and highly immersive virtual worlds. Companies are trying to understand how to utilize the social media services and digital collaboration tools, and experimenting with various Web 2.0 offerings.

    There is much that has yet to be understood about digital collaborations, including the range of social structures that emerge: from tightly-knit online communities to the collaborative co-creation of information through collective action, without much social interaction. Management and team competencies as well as technological support structures are frequently lacking. Conflict and negative dynamics may also surface and undermine collective outcomes. Further, there is limited understanding of how collective success is achieved in different work practice and industry contexts. Similarly, online communities often struggle with participation and governance, lose their coherence and flexibility, and face declining active membership. ICT supported collaboration tools and platforms can remain unused, underutilized, or inappropriately used. Companies also find it challenging to design business models to leverage these communities. Overall, there is considerable opportunity for IS research to contribute towards realizing the potential of digital collaborations and online communities.

    This track wishes to explore issues relating to the design, development, use and outcomes of digital collaboration and online communities, how and why participants are drawn to them, how co-creation and innovation take place, how to harness knowledge exchange and collaboration. We welcome both theoretical and empirical papers that employ diverse methodologies and philosophical perspectives.

    Topics of interest include, but are not limited to:

    • Seeding, evolution, and sustainability of online communities
    • Governance, leadership, and moderation to support digital collaborations
    • Internal and external knowledge sharing and exchange
    • Innovation and co-creation activities
    • Membership, participation architectures and culture
    • Identification, cohesion, trust, conflict, and territoriality
    • Group collaboration, communication, and coordination
    • Integration and comparison of on-line and off-line activities
    • Usability and appropriation of supporting technologies
    • Media choice and use in relation to team/community activities
    • Organizational design and outcomes of digital collaborations
    • Online communities for different purposes and domains such as learning, healthcare, egovernment, entertainment, and support
    • Business models and consumer behavior in online communities
    • Business Value of Social Networks
    • Mixed reality platforms and communities
  • Associate Editors

    • Anthony Ammeter, University of Mississippi, USA
    • Anita Blanchard, University of North Carolina, Charlotte, USA
    • Johanna Bragge, Aalto University, Finland
    • Brian Butler, University of Pittsburgh, USA
    • Samir Chatterjee, Claremont Graduate University, USA
    • Christy Cheung, Hong Kong Baptist University, China
    • Benjamin Collier, Carnegie-Mellon University, USA
    • U. Yeliz Eseryel, University of Groningen
    • Sarah Fan, University of Melbourne, Australia
    • Shaokun Fan, University of Arizona, USA
    • Marina Fieldler, University of Passau, Germany
    • Patrick Finnegan, Universtiy of New South Wales, Australia
    • David Firth, University of Montana, USA
    • Paul Di Gangi, Western Carolina University, USA
    • Lakshmi Goel, University of North Florida, USA
    • Sam Goh, University of Tennessee at Chattanooga, USA
    • Peter Gray, University of Virginia, USA
    • Hu Hao, Chinese University of Hong Kong, Hong Kong
    • Julia Hautz, University of Innsbruck, Austria
    • Jonas Hedman, Copenhagen Business School, Denmark
    • Daniel Hilkert, Munich School of Management, Germany
    • Gwangjae Jeong, KAIST Business School, South Korea
    • Steven Johnson, Temple University, USA
    • Allen Johnston, University of Alabama at Birmingham, USA
    • Dan Kim, University of Houston-Clear Lake, USA
    • Mathias Klier, Leopold-Franzens-University of Innsbruck, Austria
    • Brian Mennecke, Iowa State University, USA
    • Alanah Mitchell, Appalachian State University, USA
    • Philip Musa, University of Alabama at Birmingham, USA
    • Katerina Pramatari, Athens University of Economics and Business, Greece
    • Danny Poo, National University of Singapore, Singapore
    • Kai Riemer, University of Sydney, Australia
    • Glen Sagers, Illinois State University, USA
    • Saonee Sarker, Washington State University, USA
    • Alexander Schouten, VU University Amsterdam, Netherlands
    • Katarina Stanoevska-Slabeva, University of St. Gallen, Switzerland
    • Hsiao-Lan Wei, National Taiwan University of Science and Technology, Taiwan
    • Rolf Wigand, University of Arkansas at Little Rock, USA
    • Jamey Worrell, University of Alabama at Birmingham, USA

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